"Thank You"

Two simple words.
A great reminder and reinforcement of my chosen career.
More than the money, the awards and the incentive trips, it is the ability to help people and deliver the cheque when they are most in need.

Delivered the first cheque in my career today. Just helped a client's mum to do a claim. She bought a policy from the bank/road show (she doesn't even remember!). Adviser never seen or heard again since then. She had to call me to help her do the claim.

I'm glad the company and I were able to offer her the best service when she needed it most. The cheque was issued within a week with my persistent calling and checking with the company. Ensuring the necessary documents were submitted, going down to the head office to collect and deliver the cheque personally. The other company that she bought from, she got the cheque today even though the claims were submitted to the company a lot earlier before she called me. And the cheque actually came by POST!

She was very pleased and touched with my efforts. She wasn't even my client, and she had kept putting me off for about 1 year. Always busy and not willing to meet up with me. But I'm glad I delivered when it mattered most. She was very happy that I did my best even though she's not my client.

I always belive true service starts AFTER a sale is made.
The quarterly newsletter that I create for my clients, the annual review planners that I send out, the updates when there are new products or changes in rules and regulations etc.. I do all these after a sale is made with my priority being my clients when other advisers may be too busy trying to get new clients/sales (or just not doing anything!).

Remember: at the point of sale, everybody can provide "good service". It's the after-sale that matters!

-- Ginseng Tonic Maker -- "It's the least I can do."

Mathematical Equations

If Action A results in Response B,
then A = B.

Hence, Repeated Action A will result in Repeated Response B,
i.e, xA = xB.


If Action A was supposed to have stopped,
then any Action A will result in a bigger B Response
i.e, A is lesser than B

It's all logical....

-- Ginseng Tonic Maker --

More trips to come?

Bali.. The agency incentive trip has come and gone.. It was great fun.. However, it's only a prelude (hopefully) of what is to come..
Next on the list are company incentive trips up for grabs...

Exciting times are here again for the final quarter..
Gotta step up the tempo to help more people..
If I help enough people to get what they want.. I will get what I want.. Time to see the world.. for FREE!..




Shanghai kNights



HCM- Vietnam




Paris, France!!!

-- Ginseng Tonic Maker -- Jia you!...

Bali Pics

Bali...

Just some of the pics of Bali trip.. More to come for sure!...


First great rafting experience!... Just makes me want to go to New Zealand or Australia more.. Where I'm sure the rafting will be a lot more exciting!..

Great view frm the top.. Pic of the volcano.. It's still active, mind you!... Nice view.. though I thought we shd have gone up the volcano itself!

One of the most beautiful sight I've seen.. Caught the sunset.. Dinner by the beach under the sunset.. Live music!!.. Beautiful!...

-- Ginseng Tonic Maker -- More pics to come.. More trips to come!!...

Definition of Marriage

Was chatting with a friend over msn when the topic of marriage poped up...

And so he went...

"It's only marraige.. Just spend the rest of your life with the same person...smell their fart....listen to their complains...and smile at their family like you really care..."

Hmm.. I CAN'T say that I agree with that.. But that's such an interesting perspective haha..

-- Ginseng Tonic Maker --

Conversation of the Week

Mich: You must learn to relax. Do something relaxing when you have free time.
Me: Yes, I do. I read whenever I'm free.
Mich: Ya.. But you read books related to work!

-- Ginseng Tonic Maker -- Not really.. I read the newspapers too!! Haha..